2010年中国最佳呼叫中心技术—HYTimes360托管呼叫中心运营平台

客户世界 | 2015年7月13日 | 文库 | 评论已关闭 | 1265

||2010-11-02

2010年中国最佳呼叫中心技术—HYTimes360托管呼叫中心运营平台

北京浩远时代电信技术有限公司—HYTimes360托管呼叫中心运营平台

| 来源：客户世界 | 2010-11-02

获奖介绍：作为一家在呼叫中心电信运营领域有着资深研究和成熟运营经验的电讯服务公司，北京浩远时代电信技术有限公司致力于为企业级用户提供最适合的企业-客户沟通的通信与应用服务。并针对不同需求的企业推出以“简易、快捷、随需而变”为特色，以360°服务体系、6S服务标准为支撑的“浩远呼叫中心运营支撑系统”，旨在帮助不同类型的企业建立低门槛、易部署、可扩展的呼叫中心。

目前，浩远在国内国际通信与呼叫中心领域包括运营商、通信设备服务商、软件提供商等均建立了良好并长期的合作伙伴关系，以期为企业提供涵盖呼叫中心咨询、建设、运营、维护等一系列体系化的运营支撑服务。

浩远hytime360托管呼叫中心：在400企业联络系统基础上，旨在帮助已有400热线，但缺乏对客户进行系统化管理的企业打理自己的生意，快速达成信息技术和管理的有机统一，做企业真正需要并且用得起的适合的呼叫中心。

Brief introduction of the Winning Units: BEIJING HAOYUANSHIDAI TECHNOLOGY CO., LTD, as one of the call center systems in the field of telecom, holds professional research experiences and developed operation. Our services are designed to provide optimal communication solutions and services linking the companies and their costumers at extremeware level. We aim to help variety of enterprises to construct their own call center system with resonable cost, favorable controllability, and good expansibility. According to the varying requests from the perse enterprises, we remark our services as the kind of “Easy, Prompt and Flexible”, which is named of “Haoyuan call center support system”defined as multi-faced and all-direction service based on the 6S standard.

Currently, HYTELECC has built reliable and long-term corporations with local and global communication and call center businesses, which include operator, providers of communication equipments, and providers of software. We have successfully provided the systematic support, and these series services cover consulting, constructing, operating, maintaining etc.

This is a convenient tunnel between enterprise and customer, which is based on the national
Hytime360 Call center Hosting system：
In order to help the enterprise, who possibly has the 400 hot-line system but is lack of global and systematic management for the customer, our solution is just to realize rapidly the perfect bridging between information and management based on the 400 connection system. This call center will really make it possible that the enterprise call take advantage of and afford as well.

责编：tianwf