APCCE系列活动5：境外代表预备会
客户世界||2008-10-10
APCCE系列活动5：境外代表预备会
主题——中国呼叫中心产业的发展机会
| 来源：客户世界 | 2008-10-10
会议时间：2008年10月14日下午 October 14 pm
举办地点：密云瑞海姆田园度假酒店RGHCM Garden Resorts of Miyun
参与人员：亚太各国协会负责人，参与本次会议的境外会议代表
相关安排：
►14日中午13：00及晚21：00安排巴士从北京世纪金源大饭店门口接送相关人员往返密云；
►14日晚安排招待晚宴，密云县人民政府及网通集团领导出席
资格确认：董薇（010-84471928，dongwei@www.ccmw.net ）
议程安排：
| October 14 pm, 2008 Preparatory meeting of foreign delegate（English） | |
| Forum Chairman: Feng zujun | |
| Conference Address: RGHCM Garden Resorts of Miyun | |
| 14:00pm – 14:10pm | [Conference Oration] ： |
| Xufang： Deputy governor of People’s Government in Miyun County | |
| [Keynote Address ]:New pattern of Asia-Pacific call center industry – Opportunities and Challenges | |
| 14:10pm – 14:50pm | Simon Kriss：APCCAL Spokersman |
| 14:50pm – 16:20pm | Coffee Break |
| 16:20pm – 17:00pm | [Keynote address ]: The Power of Business in China, Delivering Operational Excellence in the Fastest Country in the World |
| Tyler Lyman：eTelecare vice president | |
| 17:00pm – 18:00pm | [Keynote address ]： |
| The essential "need to know" about China contact centers | |
| Emcee Expert: | |
| Feng Zujun: Deloitte Consulting senior manager | |
| Discussing Expert: | |
| Kaz.nishijima: Headmaster of the tutoring school,Call Center Campus | |
| Patric Law: GENPACT’s global vice president | |
| Xiaochun Wang: dense cloud of (Beijing) Co., Ltd. call center industry base, deputy general manager | |
| 18:00pm – 18:30pm | [Site visit]: Beijing CNC Call Center Demonstration Base |
| 18:30pm – 20:30pm | Reception dinner |
责编：admin
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