2010年最佳呼叫中心技术产品– 恒生IP呼叫中心平台

客户世界 | 2015年7月13日 | 文库 | 评论已关闭 | 1404

||2010-11-02

2010年最佳呼叫中心技术产品– 恒生IP呼叫中心平台

恒生电子股份有限公司 HSIPCC– 恒生IP呼叫中心平台

| 来源：客户世界 | 2010-11-02

获奖介绍：
恒生通信是恒生公司旗下的独立业务单元，专注于统一通信市场，是恒生公司独立化品牌战略中最核心的品牌之一，是中国领先的统一通信解决方案供应商。

恒生公司创立于1995年2月，现注册资本6.2375亿人民币，于2003年12月在上海证券交易所主板上市（600570.SH），是中国领先的金融软件和网络服务公司。公司总部设在中国杭州，在全国28个主要城市设有分公司或办事处，同时在日本、美国、香港设有分支机构，拥有一支超过2000人的高素质专业队伍。

恒生通信拥有HSIPCC、HSCRM等多个自主知识产权的统一通信核心平台，为各行业客户、伙伴提供IPCC平台及多行业呼叫中心、企业通信、移动及网络应用等顾问式整体解决方案，同时依托深厚的通信领域技术，完善的质量流程体系，灵活的业务模式和高素质的软件研发团队，为全球范围内客户提供软件外包服务。

HSIPCC（Hundsun IP CallCenter,恒生IP呼叫中心），是恒生通信自主研发并完全拥有自主知识产权、基于纯软交换技术的IPCC核心平台。产品品牌名称为HSIPCC，已在全球同步进行商标注册。继2005年正式推出HSIPCC至今，HSIPCC整体解决方案累积客户数已超过百家，部署规模超过70,000+IPIVR,13,500+IPAgent,持续领跑中国IPCC市场。

Brief introduction of the Winning Units: Hundsun Communication, an independent business unit of Hundsun Company, focusing on unified communication market, is one of the most essential brands of the independent bands strategy of H Corporation and a leading supplier of unified communication solutions in China.

With registered capital of 0.62375 billion yuan now, Hundsun, a leading financial software and network services company, was founded in February 1995 and listed on the Shanghai Stock Exchange (600570.SH) in December 2003. Hundsun, with a highly qualified and professional team of more than 2000 people, is headquartered in Hangzhou, China ,with branches or offices in 28 major cities, and it has branches in Japan, the United States, and Hongkong.

Hundsun Communication has HSIPCC, HSCRM and other unified communication core platform with intellectual property and provides IPCC platform, multi-industry call center, enterprise communications, mobile & network application and other consulting overall solutions for various industry clients and partners. Relying on the advanced communication technology, improved quality processing system, flexible business model and highly qualified software developing team, Hundsun Communication also provides outsourcing services of software for clients all over the global.

HSIPCC (Hundsun IP CallCenter), a IPCC core platform based on pure softswitch technology, is self-developed and has complete intellectual property rights. The brand name of the product is HSIPCC and it has registered trademark simultaneously all over the wolrd.. Since the formal launch of HSIPCC in 2005, the clients of HSIPCC overall solution has passed one hundred, and the deployment scale has exceed 70,000+ IPIVR, 13,500+IPAgent, sustaining to lead the market in China IPCC.

责编：tianwf