2007中国最佳呼叫中心技术供应商（技术实施）：北京合力金桥软件技术有限公司

客户世界|CNCCA |2007-09-15

2007中国最佳呼叫中心技术供应商（技术实施）：北京合力金桥软件技术有限公司

BEIJING HOLLYCRM SOFTWARE Co., Ltd.

获奖介绍：

HOLLYCRM(合力金桥软件)公司致力于提供专业化的应用软件和服务，度身为客户提供完善的信息化解决方案。是国内呼叫中心（Call Center）和客户关系管理（CRM）软件的开发和服务领域中，规模最大、实力最强的公司之一，并具诸多成功案例，拥有强大的研发能力及丰富的项目实施经验，典型客户包括信息产业部、中国电信、中国联通、中国网通、中国移动、金融保险、政府、能源、制造、烟草、旅游、医药、互联网、物流、人力资源、广电媒体、电视购物等行业。在呼叫中心领域，HOLLYCRM(合力金桥软件)拥有自主产权的、完整的呼叫中心解决方案，并能提供从咨询、设计到软件开发及维护全方位的360度服务。在中国，平均每一天，至少有1000万人透过由HOLLYCRM提供的技术来获得所需资讯和服务。他们在Call Center（呼叫中心）领域拥有十余年成功建设经验，可以提供从咨询、方案设计、项目实施到运营管理培训的“一站式”服务。
  
Brief Introduction of the Winning Units:

HOLLYCRM  engages itself to supplying the most professional application software and service and supplying the customer-focused solutions of information to serve the industrial users of telecom operators, banking & manufacturing industries and some big & middle enterprises, etc.

HOLLYCRM possesses of rich experience in Call Center & CRM domain,  and management of software developing; in possession of many experienced consulters, matured software products and the advanced methodology for project implementation. All mentioned advantages can help enterprises to establish the perfect platform for Call Center & CRM and continuously improve the whole process of hunting and winning much more customers, as well as maintaining and increasing the customer’s base. They should also help enterprises to make accurate evaluation of customer’s business operation and marketing activities, to understand the behavior and the tendency of the customers, and to continuously maintain a customer group of high value.
HOLLYCRM has adopted with the quality assurance system of ISO9001, and the process of the research & development of software shall be controlled according to CMM(Capability Maturity Model).

评审单位：

中国电子商会呼叫中心与客户关系管理专业委员会
信息产业部呼叫中心标准指导委员会
客户世界机构(CCMWorld Group)

2007年9月

责编：admin

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